We’re a small (but mighty) team, doing our best to deliver thoughtful service with a side of slightly tangled charm. If you have a question, a problem, or just something you want us to know, you’re on the right page! If you can’t find what you need in the FAQ sections below, just scroll down to our contact info.
We may not respond instantly (no call center here, just real people with tea and opposable thumbs) but we promise to get back to you as soon as we can. Thanks for your patience, and for being part of this slightly off-track, simple|kind adventure.
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details – as well as an image of one of our canine team hard at work :-)
To track an order, simply enter your order number or tracking number on our Order Tracking Page.
Please note that tracking information may not be immediately available after your order is placed. If you don't see any updates right away, please be patient and check back later.