HELP CENTER

Questions, concerns, existential retail crises?

We’re a small team, but we’re listening.

We’re a small (but mighty) team, doing our best to deliver thoughtful service with a side of slightly tangled charm. If you have a question, a problem, or just something you want us to know, you’re on the right page! If you can’t find what you need in the FAQ sections below, just scroll down to our contact info.

We may not respond instantly (no call center here, just real people with tea and opposable thumbs) but we promise to get back to you as soon as we can. Thanks for your patience, and for being part of this slightly off-track, simple|kind adventure.

What is My N&N?

My N&N is your account hub, where you can do a number of things, including...

  • View your order history, and drill down for further detail  
  • Update your profile
  • See products you recently viewed, or have favorited
  • Access the Help Center
  • etc.

You can access it from the Main Menu, and via the Customer Service menu in the footer of every page.

If you do not already have an account, you will be invited (but not required) to create one.