We’re a small (but mighty) team, doing our best to deliver thoughtful service with a side of slightly tangled charm. If you have a question, a problem, or just something you want us to know, you’re on the right page! If you can’t find what you need in the FAQ sections below, just scroll down to our contact info.
We may not respond instantly (no call center here, just real people with tea and opposable thumbs) but we promise to get back to you as soon as we can. Thanks for your patience, and for being part of this slightly off-track, simple|kind adventure.
Do you offer expedited shipping?
No, we do not currently offer expedited shipping but if you have an urgent need, please reach out to us and we will see if there is anything we can do to help.
You can do this using NuzzleBot, our friendly chatbot – just click on this link.
You will have the option to connect to a person at any time (during work hours), if you prefer, but do give it a try -- it's friendly and well-trained :-)